Legal
Privacy policy
Effective October 9, 2026
AgentBrandHQ ("we", "us") builds and hosts websites for real estate agents in the Greater Toronto Area. This policy explains what personal information we collect on agentbrandhq.com and on the agent websites we host, why, and what we do with it. We follow Canada's Personal Information Protection and Electronic Documents Act (PIPEDA).
What we collect
- Forms. When you ask for a preview site, book a showing, request a home valuation or send a message, we collect what you type: typically your name, email, phone number, brokerage, and the details of your request.
- Technical data. Your IP address and basic request logs, used to keep the service running and to stop abuse.
We don't use advertising trackers, and we don't sell or rent personal information.
How we use it
- To pass your enquiry to the agent whose site you used, or to reply to you ourselves if you contacted AgentBrandHQ.
- To operate, secure and improve the service.
Who processes it for us
We use a small number of service providers, each only for the purpose listed:
- Railway: hosts the websites and stores enquiries.
- Resend: delivers enquiry notification emails.
- Cloudflare: domain name and email routing.
Some of these providers process data outside Canada, including in the United States, where it may be accessible to authorities under local law.
How long we keep it
We keep enquiries for as long as the agent's site is active with us, and for up to 12 months afterwards so the agent can export them. You can ask us to delete your information sooner.
Your choices
You can ask to see, correct or delete the personal information we hold about you, or withdraw consent, by emailing hello@agentbrandhq.com. We'll answer within 30 days. If you contacted an agent through their site, that agent also holds a copy of your enquiry and handles it under their own privacy obligations.
Contact
AgentBrandHQ, Oakville, Ontario, Canada · hello@agentbrandhq.com